FAQ
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How easy is the installation?
1. Can I install this product myself?
To use theTheAquaFeel™ Water Dispenser, simply follow these steps: Insert the stainless steel pipe, attach the silicone hose to the base, and fit the TheAquaFeel™ Water Dispenser onto the bottle's neck to start using it. Just press once to begin dispensing water and press again to stop.
Check the product page to see how easy and fast it is. Click here
2. Do you have a video guide to help me with installation?
Yes, we do.
Check the product page to watch the video guide and see how easy and fast it is.
3. What comes in the box?
The AquaFeel™ Water Dispenser includes:
- 1 Electric Water Pump
- 1 Inlet Tube
- 1 Outlet Tube
- 1 Micro USB Charging Cable
- 1 Silicone Bucket Cap
4. Is the TheAquaFeel™ Water Dispenser safe for children?
Yes, without a doubt, the TheAquaFeel™ Water Dispenser is a safe device for your child to use. Simply place the cup under the water outlet, press the button to fill the cup, and press it again to stop when you want to turn it off.
5. What is the battery life of the TheAquaFeel™ Water Dispenser?
The TheAquaFeel™ Water Dispenser has a powerful battery with a long lifespan, lasting 2 months or more without needing a recharge under typical household use.
Battery life depends on usage, and with intensive use, it may last slightly less.
6. Which bottles are compatible with the TheAquaFeel™ Water Dispenser?
The AquaFeel™ Water Dispenser is designed and adapted for use with a variety of water containers, including 1-gallon, 2-gallon, 3-gallon, 4-gallon, 5-gallon, and other bottle types.
7. Can I use the TheAquaFeel™ Water Dispenser outdoors?
Yes, you can use the TheAquaFeel™ Water Dispenser anywhere. Whether at home, in the office, at the beach, on a picnic, in the car, or in other situations.
I have some questions about shipping, billing, warranty, or returns
1. What is your return policy?
If you are unsatisfied with the product you can return it for a refund. You just need to pay for return shipping. We will send you a label and we will refund the card on file when we receive the returned system. Systems that have been damaged due to improper use or installation will not be covered by the satisfaction guarantee.
2. What are your shipping times?
Our current shipping times are within 24 hours of the order date. The AquaFeel™ Water Dispenser is in high demand, and we are working to dispatch orders as quickly as possible. We collaborate with professional shipping services and will provide you with a tracking number once your order is on its way. After shipment, delivery generally takes 6 to 10 business days.
3. Do you ship outside the US?
Yes, we offer worldwide shipping.
4. Do you offer secure payment methods?
Yes, we offer secure payment methods. We use industry-standard encryption to protect your personal and payment information, ensuring a safe and reliable checkout experience.
